Refund policy

Return and Refund Policy

 

All  digital products 

All digital products sold by Blackmere & Co. are delivered by instant download. Because these products can be accessed, viewed, or copied immediately upon purchase, all sales are final. We do not offer refunds, returns, or exchanges for any reason once a purchase is complete.

Please review each product's description carefully before purchasing to confirm it is right for you.

Physical Products
Physical Products
Physical items, such as apparel, are made to order through our print-on-demand partner. Because each item is produced specifically for you, all physical sales are final and we do not accept returns or exchanges for buyer's remorse (wrong size, changed your mind, etc.). If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery at blackmereco.studio@gmail.com with photos, and we will arrange a replacement or refund.

Technical Support

If you experience a technical issue accessing or downloading a file you purchased, contact us at blackmereco.studio@gmail.com and we will help resolve the access issue. This is a support service only and does not constitute a refund.

Contact Us

Questions about this policy can be sent to blackmereco.studio@gmail.com.